Employee engagement at the Land Administration Authority Lesotho

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dc.contributor.advisorMassyn, L.en_ZA
dc.contributor.authorMajoro, Peter Qoboen_ZA
dc.date.accessioned2023-09-29T12:08:59Z
dc.date.available2023-09-29T12:08:59Z
dc.date.issued2021en_ZA
dc.descriptionDissertation (MBA (Business Administration))--University of the Free State, 2021en_ZA
dc.description.abstractThe Land Administration Authority Lesotho (LAA) has been plagued by high employee turnover and an inability to recruit and retain the best talent. The main issue at the LAA is a lack of employee engagement, as shown by the rising staff turnover rate which reached around 20% in 2018. The primary objective of the study was to determine employee engagement at the LAA. The secondary objectives of the study were to analyse literature on employee engagement, determine the level of employee engagement at the LAA, and to determine the particular drivers that can improve employee engagement at the LAA. The study further presented the drivers of employee engagement, models of employee engagement, and factors influencing engagement. The quantitative study using the Utrecht Work Engagement Scale (UWES) was undertaken to determine the level of employee engagement within the LAA. The results of the UWES indicated that the overall level of employee engagement at the LAA was average. The study has identified several strategies which the management of the LAA can adopt in order to enhance employee engagement. Leadership should become active in the different activities of the organisation in order to make an impression and encourage workers. Management of the LAA should set work goals that employees will be able to reach.en_ZA
dc.identifier.urihttp://hdl.handle.net/11660/12266
dc.language.isoenen_ZA
dc.publisherUniversity of the Free Stateen_ZA
dc.rights.holderUniversity of the Free Stateen_ZA
dc.subjectEmployee engagementen_ZA
dc.subjectLAAen_ZA
dc.subjectorganisational cultureen_ZA
dc.subjectleadershipen_ZA
dc.subjectUWESen_ZA
dc.titleEmployee engagement at the Land Administration Authority Lesothoen_ZA
dc.typeDissertationen_ZA
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