Coping as a moderator variable in the relationship between occupational stressors and burnout amongst psychologists
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Philip, Anu Anna
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University of the Free State
Abstract
Showing abstract in English
English: The aim of this research was to determine whether the coping utilized by South
African psychologists had a moderating effect on the relationship between
occupational stress and the levels of burnout they experienced. Human service
professionals, such as psychologists, are involved with working closely and intensely
with people. Due to the intense nature of these relationships as well as the severity of
the problems dealt with, these professionals tend to get overly stressed and if the
stress prevails, burnt-out. Little South African literature is available on this topic.
The psychologists that were involved in this study were selected from their
membership in the Psychologica l Society of South Africa (PsySSA). The study was
aimed at psychologists employed in private practice in the Free State area. The sample
consisted of 100 psychologists. The Maslach Burnout Inventory, the Cope
questionnaire, a work of experience questionnaire and a biographical questionnaire
(both developed by the researcher) were administered to the research sample. Burnout
is measured by three subscales, namely, emotional exhaustion, depersonalisation and
a sense of reduced personal accomplishment. Two types of coping styles were
measured, namely emotion-focused and problem -focused coping.
The results obtained indicate that the participants experience elevated levels of stress,
the highest stress levels were reported on practice issues, such as nature and severity
of client’s diagnosis, prognosis of clients, client load and socio-economic -status of
clients. The levels of burnout were also elevated, and a majority of the psychologists
appear to have a diminished sense of personal competence. No significant relationship
existed between work stress and burnout for this research sample. The coping
mechanisms utilized by the psychologists in this study do not have a moderating
effect on the relationship between their stress and burnout levels.