Intergovernmental relations as a vehicle to improve service delivery and implement Back to Basics (B2B) programme in Gauteng (case study Emfuleni local municipality)

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Date
2021
Authors
Kgomo, Jabulani Henry
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Publisher
University of the Free State
Abstract
The Back to Basics (B2B) Programme was launched in September 2014 by the Minister of CoGTA and it classified municipalities into three categories, namely, municipalities that are doing well, municipalities at risk of dysfunctionality and municipalities that are dysfunctional. The B2B Programme’s objective is to build a responsive, caring and accountable local government, which has the capacity to exercise its legislative imperatives effectively and efficiently. B2B operates within the framework of intergovernmental relations to achieve the objectives of service delivery. Intergovernmental relations is a platform that facilitates and coordinates the function of the B2B. The linkage between B2B takes place within the ambit of the applicable local government policy and legislation that guide implementation of programmes. The motivation of this study was underpinned by the relationship between intergovernmental relations and B2B to improve service in Emfuleni Local Municipality (ELM). The aims of the study were to investigate the role of intergovernmental relations as a platform to facilitate the implementation and improvement of service delivery. The research question is concerned with how effective intergovernmental relation structures are in achieving the objectives of the B2B Programme, which seeks to address service delivery challenges? The study combined an explanatory research and analytical research through a literature review of material on the same subject. The study discussed the profile of Emfuleni Local Municipality in terms successes and failures of service delivery within the context of B2B. The analysis and interpretation of the study were informed by the research objective and compliance with the Constitution no.108 of 1996 of the Republic of South Africa and applicable legislation. The focus was particularly concerned with service delivery to communities in a sustainable manner. The findings of the study indicated a lack of cooperation and ineffective intergovernmental relations structures. B2B could not achieve the objectives of service delivery through intergovernmental relations. The conclusion with the lessons learned, and the value of the study, recommend that all three spheres of government must collaborate in a coherent and a cohesive manner to deliver services within the context of B2B. Lack of cooperation and collaboration of intergovernmental relations structures in the implementation of B2B provide the answer to the research questions.
Description
Dissertation (MGT (Governance and Political Transformation))--University of the Free State, 2021
Keywords
Back to basics (B2B) programme, Emfuleni local municipality, intergovernmental relations (IGR), service delivery
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