Effectiveness of nursing employee retention strategies and performance of organisations in the private healthcare sector
| dc.contributor.advisor | Koloba, H. A. | en_ZA |
| dc.contributor.author | Mpanza, Sandile Brian | en_ZA |
| dc.date.accessioned | 2023-09-11T10:59:12Z | |
| dc.date.available | 2023-09-11T10:59:12Z | |
| dc.date.issued | 2022 | en_ZA |
| dc.description | Dissertation (M.Com.(Business Management)))--University of the Free State, 2022 | en_ZA |
| dc.description.abstract | The healthcare sector is nurse-based, as nursing employees are entrusted with a core function in healthcare organisations. However, there is a prevailing phenomenon of high turnover for nursing employees in the healthcare sector. The lack of effective retention of nursing employees poses profound complications for organisations in the healthcare sector. The phenomenon of high turnover for nursing employees does not only tarnish service delivery, but it also dwindles the finances of healthcare organisations. Accordingly, private healthcare organisations ought to maintain adequate levels of nursing employees' retention in order to enhance organisational performance. Thus, the objective of this study was to investigate the effectiveness of nursing employee retention strategies and how employee retention affects organisational performance in the private healthcare sector in South Africa. The study was conducted through the quantitative research method. The target population was nursing employees who work in the private healthcare organisations in South Africa. Questionnaires were used for data collection. Through a non-probability sampling method, 226 nursing employees were contacted to participate in the study. The participants were employed by private healthcare organisations located in the Free State province and KwaZulu Natal province. The findings of the study revealed that the retention strategies in the form of compensation, training and development, leadership and supervision, working conditions and work-life balance, have positive correlations with employee retention. The results further revealed that employee retention enhances the performance of organisations. The study concluded that nursing employees in the private healthcare sector do not intend to stay longer in their current jobs. Consequently, the study deduced that the performance of organisations in the private healthcare sector is not at an optimal level. Private healthcare organisations should consider enhancing fringe benefits for nursing employees as a remedial action to increase retention. Leadership and supervision styles within the private healthcare sector should be improved to increase nurses' intention to stay longer in their jobs. Furthermore, the private healthcare sector should sustain existing working condition elements as well as training and development initiatives, as the study's findings revealed that nursing employees are satisfied with these measures. | en_ZA |
| dc.identifier.uri | http://hdl.handle.net/11660/12171 | |
| dc.language.iso | en | en_ZA |
| dc.publisher | University of the Free State | en_ZA |
| dc.rights.holder | University of the Free State | en_ZA |
| dc.subject | Retention strategies | en_ZA |
| dc.subject | nursing employees | en_ZA |
| dc.subject | private health | en_ZA |
| dc.subject | organisational performance | en_ZA |
| dc.title | Effectiveness of nursing employee retention strategies and performance of organisations in the private healthcare sector | en_ZA |
| dc.type | Dissertation | en_ZA |
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