Improving professionalism in South African local government

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dc.contributor.authorKroukamp, Hendri
dc.contributor.authorCloete, Fanie
dc.date.accessioned2018-08-30T13:19:17Z
dc.date.available2018-08-30T13:19:17Z
dc.date.issued2018
dc.description.abstractIt is assumed that public sector organisations will act in a professional way in the execution of their daily tasks. However, the contrary is experienced when assessing the performance of local government in South Africa. Municipal service delivery is often plagued by alleged financial irregularities, maladministration, corruption, mismanagement, service delivery protests and lack of trust by citizens. To improve this situation, it is proposed that particular competencies and capabilities be acquired by employees to promote more professional conduct; that an environment of more responsiveness, high performance and clear accountability be created; a culture of really putting people first be inculcated; financial sustainability and management be ensured; and that institutional capacity be improved through direct and indirect support interventions.en_ZA
dc.description.versionPublisher's versionen_ZA
dc.identifier.citationKroukamp, H., & Cloete, F. (2018). Improving professionalism in South African local government. Acta Academica, 50(1), 61-80.en_ZA
dc.identifier.issn0587-2405 (print)
dc.identifier.issn2415-0479 (online)
dc.identifier.urihttp://dx.doi.org/10.18820/24150479/aa50i1.4
dc.identifier.urihttp://hdl.handle.net/11660/9203
dc.language.isoenen_ZA
dc.publisherUniversity of the Free Stateen_ZA
dc.rights.holderAuthor(s) retain copyrighten_ZA
dc.subjectProfessionalismen_ZA
dc.subjectLocal governmenten_ZA
dc.subjectCompetenciesen_ZA
dc.subjectTrusten_ZA
dc.subjectCitizensen_ZA
dc.titleImproving professionalism in South African local governmenten_ZA
dc.typeArticleen_ZA
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AA 2018 Volume 50 Issue 1