Improving professionalism in South African local government
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Date
2018
Authors
Kroukamp, Hendri
Cloete, Fanie
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Free State
Abstract
It is assumed that public sector organisations will act in a professional way in the execution of their daily tasks. However, the contrary is experienced when assessing the performance of local government in South Africa. Municipal service delivery is often plagued by alleged
financial irregularities, maladministration, corruption, mismanagement, service delivery protests and lack of trust by citizens. To improve this situation, it is proposed that particular competencies and capabilities be acquired by employees to promote more professional
conduct; that an environment of more responsiveness, high performance and clear accountability be created; a culture of really putting people first be inculcated; financial sustainability and management be ensured; and that institutional capacity be improved through direct and indirect support interventions.
Description
Keywords
Professionalism, Local government, Competencies, Trust, Citizens
Citation
Kroukamp, H., & Cloete, F. (2018). Improving professionalism in South African local government. Acta Academica, 50(1), 61-80.