Job satisfaction among academic staff at colleges of education in the Free State
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Bohloko, Gertrude Matsitso
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University of the Free State
Abstract
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English: Since its democratisation in 1994, South Africa continues to transform to address its
historic inequalities and meet national and global opportunities and challenges. The
transformation process includes the education system.
Educator job satisfaction and student training are legitimate school goals. Educator job
satisfaction is based on the need fulfilment and professional and personal growth of the
academic staff. Student training, on the other hand, is based on providing for students'
needs, growth and development. These goals require particular attention of the
educational leaders in order to motivate both educators and students to achieve high
performance levels. However, the motivation of educators requires their satisfaction with
the job. This study focuses on the level of job satisfaction of the academic staff at the
colleges of education in the Free State.
The concept of job satisfaction involves both the people doing the job and the job itself.
Generally job satisfaction is associated with personal feelings about job aspects and the
affective response to facets of the work situation. These are likely to result from
motivation which is in turn determined by a perceived difference between what is
expected as a fair and reasonable return, and what is experienced in relation to
alternatives in a given situation. Job satisfaction and motivation are interrelated concepts.
Behavioural scientists approach job satisfaction through motivation theories. These
theories focus on human needs and how they can be satisfied at the workplace. Working
then brings about satisfaction if it helps fulfil these needs.
The discrepancy, equity and expectancy approaches have been considered. The
discrepancy theories identify workers' needs that are likely to influence their satisfaction
with the job. Workers are then motivated to work depending on the extent to which the
job allows the fulfilment of the individual worker's needs. Equity theories focus on how
satisfaction is determined by one's perception about the relation between work input and
output. The expectancy theories focus on job outcomes, taking into account individual
differences to accommodate individual preferences. All these theories agree that a job
aspect can be either a satisfier or a dissatisfier, depending on how it is perceived by the
individual worker.
For this study the Minnesota Satisfaction Questionnaire was used as an instrument for
gathering information. Synthesising motivational theories and job satisfaction indicates
that factors of these theories correlate with the indicators of job satisfaction of this
questionnaire. Therefore, the questionnaire can be used to predict satisfaction or
dissatisfaction in the workplace such as the colleges of education. The implications of the
motivational theories require the attention of the educational leaders. Human needs have
to be identified in each work situation, as well as how they can best be satisfied. Other
factors that influence job satisfaction include locus of control, role tensions and
leadership style. An understanding of these factors is necessary to reduce conflicts,
understand attitudes of workers towards work and provide favourable working
conditions. Certain indicators of job satisfaction in the teaching profession have to be
considered to address the current situation at the colleges of education.
Chapter 3 deals with the consequences of job satisfaction and determines the impact of
each on the level of job satisfaction. Although some direct relationships are still not very
clear, research done provides evidence of some kind of relation. It is therefore necessary
to bring these work variables as a means of addressing satisfaction of workers to the
attention of educational leaders.
In chapter 4 the results of the empirical research regarding the overall level of job
satisfaction in the target population, per college and per biographic group, are reported.
The satisfaction indicators were ranked according to their contribution towards the
overall levels. The levels and ranking of the indicators vary but there was agreement to
some extent on the most and least satisfying aspects of the job. Recommendations for
improving the least satisfying job aspects among the academic staff at the colleges of
education in the Free State are provided.
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Keywords
Job satisfaction, Job satisfaction indicators, Approaches to job satisfaction, Consequences of job satisfaction, Theories of motivation, Motivation and job satisfaction, Free State education, Colleges of education, Minnesota Satisfaction Questionnaire, Implications of job satisfaction, Improving the level of job satisfaction, College teachers -- Job satisfaction -- South Africa -- Free State, Universities and colleges -- Job satisfaction, Dissertation (M.Ed. (Comparative Education and Education Management))--University of the Free State, 1999