Selfkonsep, lokus van beheer en selfhandhawing as voorspellers van werktevredenheid by speurders
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Date
Authors
Van Jaarsveld, Susanna Johanna
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Free State
Abstract
Showing abstract in English
English: The aim of this study is to determine whether self-concept, locus of control and
assertiveness can predict the job satisfaction levels of the South African Police Service
(Free State) detectives.
Existing studies show dissatisfaction with working conditions is an universal problem that
is on the increase - especially in South African organisations. Job dissatisfaction does not
only incur considerable financial losses for organisations, it also effects an employees'
physical and psychological well-being and interpersonal relationships negatively.
The population which was drawn from all ranks of the Detective unit of the South African
Police Service, consists of four hundred detectives. The Minnesota Satisfaction
Questionnaire, was administered to measure job satisfaction, the Tennessee Self-Concept
Scale was utilised to assess the dimensions of the self-concept and the total self, while the
Rathus Schedule was used to determine assertive behaviour and Schepers' Locus of
Control Questionnaire was used to determine internal locus of control, external locus of
control and autonomy.
Descriptive statistics (mean cores, standard deviations) as well as inferential statitics
(discriminant analysis, stepwise multiple regression, analysis of variance, Pearson's
correlation coefficient) were applied utilising the SPSS computer programme.
The results indicate, albeit tentatively, that self-concept, locus of control and assertiveness
do predict the job sati faction levels of detectives and it is concluded that training and
personal orientation can contribute to the development and strengthening of the self-concept,
locus of control and assertiveness.
Description
Keywords
Job satisfaction, Self-concept, Assertiveness, Dispositional, Situational, Interactional, Police officials, Detectives, Control (Psychology), Assertiveness (Psychology), Internal locus of control, External locus of control, Dissertation (M.Com. (Industrial Psychology))--University of the Free State, 2001