Selfkonsep, lokus van beheer en selfhandhawing as voorspellers van werktevredenheid by speurders

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Van Jaarsveld, Susanna Johanna

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University of the Free State

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English: The aim of this study is to determine whether self-concept, locus of control and assertiveness can predict the job satisfaction levels of the South African Police Service (Free State) detectives. Existing studies show dissatisfaction with working conditions is an universal problem that is on the increase - especially in South African organisations. Job dissatisfaction does not only incur considerable financial losses for organisations, it also effects an employees' physical and psychological well-being and interpersonal relationships negatively. The population which was drawn from all ranks of the Detective unit of the South African Police Service, consists of four hundred detectives. The Minnesota Satisfaction Questionnaire, was administered to measure job satisfaction, the Tennessee Self-Concept Scale was utilised to assess the dimensions of the self-concept and the total self, while the Rathus Schedule was used to determine assertive behaviour and Schepers' Locus of Control Questionnaire was used to determine internal locus of control, external locus of control and autonomy. Descriptive statistics (mean cores, standard deviations) as well as inferential statitics (discriminant analysis, stepwise multiple regression, analysis of variance, Pearson's correlation coefficient) were applied utilising the SPSS computer programme. The results indicate, albeit tentatively, that self-concept, locus of control and assertiveness do predict the job sati faction levels of detectives and it is concluded that training and personal orientation can contribute to the development and strengthening of the self-concept, locus of control and assertiveness.

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