The potential influence of risks on supply chain management practices in the Maseru City Council in Lesotho

Abstract

This study investigates the potential influence of risks on supply chain management (SCM) practices at the Maseru City Council (MCC) in Lesotho. Utilizing a qualitative research approach within an interpretivist paradigm, the research identifies, evaluates, and proposes strategies to mitigate supply chain risks affecting the operational efficiency and effectiveness of the council. Data was collected through semi-structured interviews with 12 key participants from a population of 32 across various departments, and thematic analysis was employed to analyse the findings. The study highlights several key risks, including supplier-related disruptions, financial constraints, regulatory challenges, and environmental threats. Mitigation strategies identified include supplier diversification, strategic partnerships, and the integration of technology for real-time supply chain monitoring. The findings underscore the critical role of risk management practices in ensuring operational resilience and service delivery at MCC. The study contributes valuable insights for policymakers and local government entities seeking to enhance supply chain performance in the public sector.