Effectiveness of employee development of managers at a Metropolitan Municipality
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Date
2023
Authors
Tshabalala, Kehilwe Seipati Abigail
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Free State
Abstract
The research study aims to evaluate the effectiveness of manager development in the metropolitan municipality. Effective management is critical for the sustainable development and success of the municipality to deliver basic services to the community. There are different challenges and changes that the municipality is faced with that require managers to be agile and adaptable to ensure that the municipality remains sustainable in the long term. These challenges and changes require the municipality to invest in its managers' professional growth and development to enhance managerial skills, knowledge, and competencies to enable managers to address complex issues in the municipality effectively.
This research study intends to investigate the benefits of manager's development, discuss the applicable developmental strategies at a Metro Municipality, assess the effectiveness of manager's development, and assess the challenges impacting the development of managers at a Metro Municipality.
The researcher used a qualitative research method for data collection and analysis. The study used a semi-structured interview design. The data was collected using ten open-ended interview questions to assess the effectiveness of the manager’s development and obtain more insights about the topic.
The findings from this study contribute to the existing literature on managers’ development in municipalities and assist management in developing and implementing more effective development strategies and programmes tailored to the specific needs and challenges faced by managers. The recommendation of the study is expected to contribute to the growth and development of managers in the municipality, ultimately leading to more effective administration, improved overall performance and efficiency of municipalities, and service delivery for the community.
Description
Dissertation (MBA (Business Administration))--University of the Free State, 2023
Keywords
Manager’s development, municipality, performance management, development strategies