Quantity Surveying and Construction Management

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Browsing Quantity Surveying and Construction Management by Subject "Communication maturity"

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    The construction project manager as communicator in the property development and construction industries
    (University of the Free State, 2015-04-10) Zulch, Benita Gertruida; Verster, J. J. P.
    English: Ineffective project communication may lead to project failure in respect of expected outcomes. Communication in the construction industry is important even though a qualified project team and manager plan, organise and manage a project. The construction project manager needs communication skills to communicate effectively and manage projects successfully to expected completion. The aim of this thesis is to propose a communication skills and leadership model for construction project management. Management of a project can apply the model. It can also be used to determine which communication skills the construction project manager should possess or should develop to communicate effectively. The results of the research indicate that construction project managers need the basic skill of being able to communicate effectively, with decision making and problem solving as the most important communication skills. A model is proposed to assist construction project management. This model can be developed further as an instrument to measure the maturity of a project manager or team.
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    Die volwassenheid van die bourekenaar se kontraktuele kommunikasievermoë
    (University of the Free State, 2013) Berry, Frank; Verster, Basie
    English: The aim of this article is to identify principles that support the quantity surveyor to communicate effectively in contractual communication and measure these principles to determine the maturity standard of the quantity surveyor’s quantity surveying contractual communication. This article forms part of a more comprehensive study on quantity surveying communication in the construction industry, and aspects such as oral, written, electronic and leadership communication have been addressed elsewhere. The survey was conducted among practising quantity surveyors, architects, engineers, clients and contractors chosen from all 9 provinces of South Africa. The questionnaire was distributed to, and returned by respondents in 2010. The questionnaire was circulated by means of e-mail for the purpose of measuring the principles that support the quantity surveyor to communicate effectively in contractual communication according to the quantity surveying standard vs the worldclass standard. The results of the survey indicated that respondents identified the following principles as important in contractual communication maturity measured against quantity surveying standard: contractual binding, reasonableness, effectiveness/enforceability and unambiguousness, where contractual binding showed the most positive and unambiguousness the least positive valuation result.