’n Model vir die meting van die bourekenaar se kommunikasievolwassenheid
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Date
Authors
Berry, Frank
Verster, Basie
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Free State
Abstract
Showing abstract in English
English: The aim of this article is to describe the identification and measurement of the determinants important for a communication maturity model leading to the development of a communication maturity model to measure the communication capabilities of the quantity surveyor. The survey has been conducted amongst practising quantity surveyors,
architects, engineers, clients and contractors chosen from all 9 provinces
in South Africa. The questionnaire which was distributed and returned by
respondents by email in 2010, was aimed at measuring the importance of
the determinants according to the quantity surveying standard. Views on the
quantity surveying standard of maturity in communication based on the chosen
determinants which forms the communication maturity model for the quantity
surveyor in the construction industry were also collected.
The results of the survey indicated that respondents identified the following
determinants as important elements of the communication maturity model:
verbal communication, written communication, contractual communication,
information technology communication, leadership communication and
instruments communication. The views of respondents regarding the quantity
surveying standard in maturity from the chosen determinants which form the
communication maturity model, showed that all determinants were positively
experienced and that the determinant ‘Contractual communication’ showed
the highest valuation result. The determinant ‘Verbal communication’ is in
relation to other determinants identified as an area that should be developed.
Description
Citation
Berry, F., & Verster, B. (2012). ’n Model vir die meting van die bou-rekenaar se kommunikasievolwassenheid. Acta Structilia, 19(1), 57-70.