A case study of a higher education institutional assessment on service learning

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Date
2005
Authors
Mitchell, Carol
Trotter, Kirsty
Gelmon, Sherril
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Free State
Abstract
English: This article focuses on the various processes undergone by the University of Natal, Pietermaritzburg campus (now part of the University of KwaZulu-Natal) to research the institutionalisation of service learning. The application of three different processes and tools for assessment is discussed and located within the international context of institutional assessment trends. The relative utility of each of these assessment tools is discussed with particular emphasis placed on the narrative produced by using the Furco Rubric, as this highlights the role of contextual issues in the institutionalisation process. It is hoped that the reflections on these assessment processes will provide insight into the factors affecting the establishment of service learning as a sanctioned part of higher education’s academic and social agenda.
Afrikaans: Hierdie artikel ondersoek die verskillende prosesse wat die Universiteit van Natal, Pietermaritzburg-kampus (nou deel van die Universiteit van KwaZulu-Natal) deur- loop het om navorsing te doen oor die institusionalisering van diensleer. Die toepas- sing van drie verskillende prosesse en instrumente vir assessering word bespreek en binne die internasionale konteks van institusionele assesseringstendense geplaas. Die relatiewe bruikbaarheid van elk van hierdie assesseringsinstrumente word bespreek met spesifieke klem op die narratief wat voortspruit uit die gebruik van die Furco- rubriek, aangesien dit die rol van kontekstuele kwessies in die institusionaliserings- proses uitlig. Nadenke oor hierdie assesseringsprosesse mag insig verskaf oor faktore wat die vestiging van diensleer as ’n aanvaarde deel van hoër onderwys se akademiese en sosiale agenda beïnvloed.
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Keywords
Higher education, University of KwaZulu-Natal, Institutionalisation of service learning, South Africa
Citation
Mitchell, C., Trotter, K., & Gelmon, S. (2005). A case study of a higher education institutional assessment on service learning. Acta Academica, (Supplementum 3), 151-177.