Masters Degrees (Public Administration and Management)
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Browsing Masters Degrees (Public Administration and Management) by Advisor "Lues, L."
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Item Open Access Challenges in the implementation of the performance management system in the ministry of social development in Lesotho(University of the Free State, 2015-12) Ramataboe, L. T.; Lues, L.Performance management system in an organisation helps top management to achieve strategic business objectives; furnishes valid and useful information for making administrative decisions about employees; informs employees about their performance and about the organisationโs and the supervisorโs expectations; allows managers to provide coaching to their employees; provides information to be used in workplace planning and allocation of human resources; and collects useful information that can be used for various purposes such as test development and human resource decisions. In the Lesotho context, PMS was introduced in the Public Service of Lesotho, the Ministry of Social Development (MSD) included, to enhance public officersโ performance. The aim of this research was to promote effective service delivery in the Ministry of Social Development in Lesotho through the implementation of the performance management system. The research envisaged to achieve the following four objectives; i) To provide an overview of the theoretical framework of performance management; ii) To document the existing legislative framework, policies and strategies supporting the implementation of the performance management system in the MSD; iii) To identify challenges that impede on the implementation of the performance management system in the Ministry of Social Development since 2000 to 2014 by means of empirical research; iv) To propose strategies to be employed by managers within the ministryโs departments to improve the implementation of the performance management system. A quantitative methodology was used to collect data from the respondents in the Ministry of Social Development. The research established that several legislative directives and policies were introduced to support the implementation of the PMS across all government ministries, departments and agencies, including the MSD. However, challenges pertaining to the implementation of the PMS in the MSD seem eminent. The research discovered that challenges in the implementation of the PMS revolved around: a) lack of training on performance management i.e. lack of orientation on PM, monitoring and evaluation, laws and policies supporting the implementation of the PMS; b) poor communication in performance planning, reviews, feedback and M&E of performance; and c) management involvement in the implementation of the PMS. The research proposed that MSD should train staff on PM, policies and legislative framework supporting the PMS implementation. The research also recommended strengthening of communication channels through development of a communication strategy. It deems imperative that MSD should show the courage to investigate the incorporation of innovative principles in the management of the PMS in future.Item Open Access An internship model for the Free State provincial government(University of the Free State, 2023) Litsoane, Thabo Donald; Lues, L.๐ฃ๐๐ฟ๐ฝ๐ผ๐๐ฒ: Youth unemployment in South Africa (SA) has been identified as a growing challenge that the SA Government has deemed necessary to address. Due to this challenge, there has been an increasing demand for work experience by youth graduates seeking to be employable in the SA economic market. To address this challenge, the SA Public Service introduced the Public Service Internship Programme (PSIP) as a strategy to provide unemployed youth graduates with critical and scarce skills in the public service. The study therefore aimed to identify the challenges that hamper the effective implementation of the PSIP among unemployed youth graduates in the Free State Provincial Government (FSPG). The effective implementation of the PSIP in the FSPG can only be achieved if the challenges affecting the effective implementation of the programme are identified and addressed. ๐ฅ๐ฒ๐๐ฒ๐ฎ๐ฟ๐ฐ๐ต ๐ฑ๐ฒ๐๐ถ๐ด๐ป, ๐ฎ๐ฝ๐ฝ๐ฟ๐ผ๐ฎ๐ฐ๐ต, ๐ฎ๐ป๐ฑ ๐บ๐ฒ๐๐ต๐ผ๐ฑ: The research study employed a qualitative research approach and a descriptive case study design. Focus group discussions (FGDs) and semi-structured interviews were used as qualitative research instruments. FGDs were conducted with 89 unemployed youth graduates, who were divided into 8 groups. Furthermore, semi-structured interviews were conducted with 28 supervisors responsible for human resource development and supervision of the unemployed youth graduates and the effective implementation of the PSIP in the FSPG. ๐๐ถ๐ป๐ฑ๐ถ๐ป๐ด๐: The research found that the PSIP in the FSPG is still faced with various challenges. These include lack of mentorship and coaching of the unemployed youth graduate interns; lack of monitoring and evaluation of the PSIP; and insufficient budget allocations for the programme to incorporate more graduate interns into training interventions and increase stipend payments for the graduate interns. It is therefore important that the FSPG creates an induction programme for the PSIP in which specific factors can be outlined. These include the internship programme policy, the stipends to be provided, contract agreements, performance expectations, and communication channels that the graduate interns can use to raise concerns and challenges experienced during the duration of the PSIP. ๐ฃ๐ฟ๐ฎ๐ฐ๐๐ถ๐ฐ๐ฎ๐น ๐ถ๐บ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐: The FSPG and other stakeholders need to realise the importance of the internship programme in career development, succession planning of the departments, and experiential learning towards the development of a capable, development-oriented state and a professional public service. It is important that the PSIP is effectively implemented to help the SA Government achieve its set goals and objectives as outlined in the National Development Plan Vision 2030. An Internship Model for the Free State Provincial Government will further support this. ๐๐ผ๐ป๐๐ฟ๐ถ๐ฏ๐๐๐ถ๐ผ๐ป: The study findings may assist the FSPG to identify the challenges affecting the implementation of the PSIP in order to make the programme more effective towards experiential learning for unemployed youth graduate interns. The study also makes recommendations to the FSPG on how to address some of the pressing challenges affecting the PSIP.