Now showing items 1-2 of 2
Personality traits and resilience as predictors of job stress and burnout among call centre employees
(University of the Free State, 2009-11)
English: Research has shown that staff members of call centres are experiencing high levels of job stress due to the demands of their jobs. Employees frequently have no control over their work environment and external ...
Psychological factors as predictors of employees' attitudes towards work place safety in a public electricity company in South Africa
(University of the Free State, 2010-11)
English: Research on the relationship between individual differences and work place incidents/accidents, including driver accident causation, originates from as early as 1917. In the 21st century this phenomenon continues ...