Now showing items 1-2 of 2
Personality traits and resilience as predictors of job stress and burnout among call centre employees
(University of the Free State, 2009-11)
English: Research has shown that staff members of call centres are experiencing high levels of job stress due to the demands of their jobs. Employees frequently have no control over their work environment and external ...
Verskille in werkstres en psigiese uitbranding tussen blanke-en swart middelvlakbestuurspersoneel in 'n Suid-Afrikaanse diensorganisasie
(University of the Free State, 1998-11)
English: The purpose of this study is to investigate the difference in the presence of workrelated stress and psychological burn-out between white and black middle-level management personnel in a South African service ...