• Login
    Search 
    •   KovsieScholar Home
    • Economic and Management Sciences
    • Search
    •   KovsieScholar Home
    • Economic and Management Sciences
    • Search
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Search

    Show Advanced FiltersHide Advanced Filters

    Filters

    Use filters to refine the search results.

    Now showing items 1-5 of 5

    • Sort Options:
    • Relevance
    • Title Asc
    • Title Desc
    • Issue Date Asc
    • Issue Date Desc
    • Results Per Page:
    • 5
    • 10
    • 20
    • 40
    • 60
    • 80
    • 100
    Thumbnail

    Die verhoudingsvoorneme van motorkopers in die Vrystaat 

    Mentz, Margaretha Henriëtha (University of the Free State, 2007-11)
    Die hoofdoel van die studie is om vas te stel of die verhoudingsvoorneme van motorkopers in die Vrystaat as basis vir marksegmentering gebruik kan word ten einde te bepaal of klante ’n positiewe verhoudingsvoorneme toon ...
    Thumbnail

    Customer retention strategies in the South African mobile phone network industry 

    Molapo, Motshedisi Elizabeth (University of the Free State, 2015-01)
    English: Customer retention in business is important to increase market share and profits. To retain customers in a competitive business environment, a set of marketing mix strategies, comprising of product, process, price, ...
    Thumbnail

    Client satisfaction in the Department of Rural Development and Land Reform in South Africa 

    Johannes, Petrus (University of the Free State, 2014-11)
    It is generally believed that the impact of interior client satisfaction can generate comparative advantages for institutional performance. The primary objective of this survey is to investigate the client satisfaction ...
    Thumbnail

    The influence of network service reliability on customer retention 

    Seleke, Mohato (University of the Free State, 2013-05)
    This study aims to determine the influence of network service reliability on customer retention. The study identifies the network services or applications commonly used by the average user on the Internet. A framework for ...
    Thumbnail

    Customer relationship management in Lesotho utility companies 

    Makhaola, Matseliso Mamathe (University of the Free State, 2015-11-16)
    The objective of this study is to investigate how CRM could be managed and implemented in view of improving WASCO and LEC service delivery. The research is conducted against a backdrop of service delivery and quality ...

    DSpace software copyright © 2002-2016  DuraSpace
    Contact Us | Send Feedback
     

     

    Browse

    All of KovsieScholarCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CommunityBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Discover

    AuthorJohannes, Petrus (1)Makhaola, Matseliso Mamathe (1)Mentz, Margaretha Henriëtha (1)Molapo, Motshedisi Elizabeth (1)Seleke, Mohato (1)Subject
    Customer relations (5)
    Customer satisfaction (2)Customer services (2)Automobile industry and trade -- Customer service (1)Automobile industry and trade -- South Africa -- Public relations (1)Automobiles -- Marketing (1)Cell phone users -- South Africa (1)Cell phones -- South Africa (1)Client satisfaction levels (1)CRM (1)... View MoreDate Issued2015 (2)2007 (1)2013 (1)2014 (1)Has File(s)Yes (5)

    DSpace software copyright © 2002-2016  DuraSpace
    Contact Us | Send Feedback