Manpower and succession planning needs within a major industrial and commercial group in South Africa
Helsdon, William Richard
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This dissertation analyses a major industrial and commercial group in South Africa in relation to its activities and level of performance in the fields of Manpower and Succession Planning. The first aspect dealt with, is the history of the group, commencing from its incorporation in the country as a single company, and tracing its growth from this point to its present state as a multi-company, multi-divisional group, manufacturing and marketing a wide range of products. Certain causes of problems identified are shown to have their sources in the manning and administratibn of companies taken over during the growth period, which up to the present· has covered some seven years. The next focus of attention is aimed at the present activities of the group largely with regard to Manpower and Succession Planning, and the existing systems policies and procedures followed together with an indication of the persons within the organisation at present responsible for carrying out there existing activities. The comment given discusses the operations down to divisional level, and shows what information systems, tuition support programmes etc., are in existence in the group, and the nature and level of inter-divisional liaison in Manpower and Succession Planning. The normative theory is then investigated, in an attempt to identify a satisfactory approach to a theoretical solution for problems thought to be facing the group. The normative theory covers aspects of Manpower Planning, Manpower Programming, Inventory Compilation, Information systems, Training and Development, Career Planning, Management by Objectives, Performance Standards and Performance Appraisal. Consideration is given to the underlying needs for these activities, and their basic roles as component parts of a successful Manpower and Succession Planning System. In addition some thought is given to Ethnic Consideration, since it is felt that it will be essential in the medium term future, and from then as an ongoing process, to make provision for similar planning and programming systems for the use, deployment, control and training of black labour. A comparison is made between the normative theory approach proposed, and the activities and operations curLently being performed under the existing situation in the group as identified previously. Areas of poor performance against theory have been recognized in relation to both group and divisional performance, and areas of required activities where no action is being taken have been identified also. Finally, recommendations, based on the deficiency situation found, have been made, to indicate a course of action for the group to follow, and systems and procedures have been put forward for the group to follow covering the introduction of and manning for an overall Manpower and Succession Planning System, together with proposals for certain corrected and extended activities at divisional level. In addition some attempt has been made to demonstrate possible costs and financial benefits which could be expected as a result of the introduction of the recommendations.