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dc.contributor.authorBond-Barnard, Taryn
dc.contributor.authorFletcher, Lizelle
dc.contributor.authorSteyn, Herman
dc.date.accessioned2016-11-22T09:52:46Z
dc.date.available2016-11-22T09:52:46Z
dc.date.issued2016
dc.identifier.citationBond-Barnard, T., Fletcher, L., & Steyn, H. (2016). Exploring the influence of instant messaging and video conferencing on the quality of project communication. Acta Structilia, 23(1), 36-69.en_ZA
dc.identifier.issn1023-0564 (print)
dc.identifier.issn2415-0487 (online)
dc.identifier.urihttp://hdl.handle.net/11660/4725
dc.identifier.urihttp://dx.doi.org/10.18820/24150487/as23i1.2
dc.description.abstractEnglish: Growth in computer-mediated communication (CMC) technologies such as instant messaging (IM) and video conferencing (VC) has led to a need to explore the utilisation and influence of these tools on the quality of project communication, which must still be established. This article reports the results of a survey conducted among 210 project practitioners using CMC in various industries to determine how, why and what each medium is used for, and how these media influence factors that promote quality communication. Some results showed that the use of both instant messaging and video conferencing in projects is moderate and both improve the quality of communication in virtual teams, however in different ways.en_ZA
dc.description.abstractAfrikaans: Die groei in rekenaar-bemiddelde kommunikasietegnologie soos kitsboodskappe en videokonferensies het gelei tot ʼn behoefte om die benutting en invloed van hierdie tegnologie op die gehalte van projekkommunikasie te verstaan aangesien dit nog nie vasgestel is nie. Hierdie artikel rapporteer die resultate van ‘n opname wat gedoen was onder 210 projekpraktisyns wat CMC’s gebruik in verskeie industrieë om te bepaal hoe, hoekom en waarvoor elke medium gebruik word, en hoe hierdie media die faktore beïnvloed wat kwaliteitkommunikasie bevorder. Sommige resultate toon dat die gebruik van beide hierdie tipe media in projekte matig is en dat kitsboodskappe en videokonferensies albei die gehalte van kommunikasie in virtuele spanne verbeter maar egter op verskillende maniere.af
dc.language.isoenen_ZA
dc.publisherUniversity of the Free Stateen_ZA
dc.subjectProject communicationen_ZA
dc.subjectComputer-mediated communicationen_ZA
dc.subjectInstant messagingen_ZA
dc.subjectVideo conferencingen_ZA
dc.subjectVirtual teamsen_ZA
dc.titleExploring the influence of instant messaging and video conferencing on the quality of project communicationen_ZA
dc.typeArticleen_ZA


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