Massyn, LiezelHarris, John George2015-07-162015-07-162014-11http://hdl.handle.net/11660/616The primary objective of this study is to measure employee awareness of environmental performance at FNB Business Inland. An overview of environmental performance was included and the measures available to measure environmental performance were discussed. Finally, areas where environmental performance can be improved in FNB Business Inland were identified and discussed. The study made use of quantitative research methods. Respondents were required to rate the organisation on various categories relating to environmental performance. An awareness level variable was created using specific items relating to environmental performance and the awareness levels for various biographical groups were measured and tested for validity. Finally, one open-ended question was included to determine any areas where FNB Business Inland may improve to enhance its environmental performance further. The overall majority (90.32%) of the respondents perceived that FNB Business Inland performed well with regard to environmental performance and indicated that high levels of environmental performance and awareness existed in the organisation. The majority (96.13%) of respondents also indicated that the organisation considered the environment during the development of new products and processes. The respondents, however, identified areas such as communication and continued innovation, which should be considered as key instruments to maintain the high levels of environmental performance achieved and to distinguish the business from other organisations in the financial industry.enEmployeesFirst National Bank of Southern AfricaEnvironmentBusinessDissertation (MBA (Business Administration)) --University of the Free State, 2014DissertationUniversity of the Free State