Van Straaten, F. P.Porota, Barbara Dudu2018-11-202018-11-201997http://hdl.handle.net/11660/9541Abstract not availableenPublic administrationLegislative bodyPublic institutionsAdministrative toolsInformation systemDissertation (M.P.A. (Public Administration))--University of the Free State, 1997The meaning of administrative tools to the administrative processes in the public sectorDissertationUniversity of the Free State