Peters, M. J.Kotjomela, Tsela Edward2023-09-292023-09-292022http://hdl.handle.net/11660/12275Dissertation (MBA (Business Administration))--University of the Free State, 2022Many organisations, both public and commercial, employ value-based management as a powerful management philosophy to assess their performance. Departments and agencies are challenged to improve programme and service performance at all levels of government. The ability of public sector organisations to demonstrate value generation will determine their long-term survival as they become more performance- driven and citizen-focused. To ensure the Free State province's survival in these trying economic times, provincial executives must establish a state capable of carrying out its developmental mandate within their different departments. This requires the government to conserve the planned financial resources and spend them wisely on service delivery. The purpose of this study was to examine the critical success factors for the implementation of value-based management in a provincial government department in the Free State. The critical success factors for the implementation of value-based management were investigated through the literature review to understand its applicability to the public sector environment such as provincial government departments. Through a series of interviews, a qualitative research approach was used to acquire a deeper knowledge of the essential success factors that add value to the provincial departments in the South African Free State province. Although the research study revealed that the participants understand the value drivers within the government departments in the province, most of the participants indicated the need for appropriate training and education on the concept of value- based management and the benefits thereof.enDissertationUniversity of the Free State