Volhoubare fasiliteitsbestuur in winkelsentrums in Pretoria
Van der Merwe, Jaco
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Although sustainable facility management is increasingly gaining recognition in developing countries and is implemented in new buildings, in particular, hardly any information is available regarding sustainable practices in facility management that are applied locally in South Africa, and particularly in Pretoria. In this article, five key areas for sustainable facility management in shopping centres are investigated, namely energy consumption, water consumption, materials and resource management, internal environment quality management, and location management. This study also established which sustainable facility management strategies and methods are currently being applied and what perceptions property managers in shopping centres in Pretoria have regarding sustainable facility management. Questionnaires and one-on-one interviews with property managers and centre managers and owners were employed to obtain qualitative information such as the perceptions and knowledge of the respondents, as well as quantitative information such as quantities and percentages. The sample and data collected for the study are limited to shopping malls in Pretoria with a commercial area of 10 000m² or more, which yielded a total of 69 shopping centres. Completed questionnaires were returned by approximately a quarter of the total sample population, representing a lettable area of 765 835m2 and 1 663 stores. Nearly 90% of the respondents indicated that the ‘property’ management function is done internally, compared with over 94% that internally manage the ‘facility’ management function. It was found that sustainable facility management practices are being applied in shopping centres in Pretoria, but that there is a clear preference for widely applied practices that lead to financial savings. Practices that contribute to social and environmental objectives are applied to a much lesser extent, due to the perception that such practices do not result in financial savings or contribute to the management of the centres and are, therefore, regarded as less important.