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Managerial skills and institutional capacity for municipal service delivery
(University of the Free State, 2003-11)
English: Since the early nineteen nineties a number of social and political changes emanated from the transformation process in South Africa. These changes had an effect on all spheres of government. The local sphere of ...
Marketing model for a metropolitan local council
(University of the Free State, 2001-11)
English: Marketing has traditionally only been used in the private sector as a process to identify, anticipate and supply customer needs and requirements. However, when marketing is defined as the social and managerial ...