Now showing items 141-146 of 146
Closing the customer gap through effective employees
(University of the Free State, 2015-02)
This study attempts to contribute to the current knowledge to determine the factors that influence front-line employees in delivering a sustainable quality service. It is nearly impossible to deliver a quality service ...
Analysing the effectiveness of the reward strategy of the Department of Justice in the Northern Cape in motivating its employees: a case study
(University of the Free State, 2014-10)
Chapter 6 highlighted the problem areas identified in the findings of the study, and those were verified against the literature review which was discussed in Chapter 2. Each of the different sub-problems as identified ...
An evaluation of business support services to SMMEs in the Free State
(University of the Free State, 2010-11)
English: In the past twenty years there has been major change in the way business support services are rendered in the global economy. These shifts have brought new insights into the process of business support services. ...
Financial behavior, confidence, risk preferences and financial literacy of university students
(Cogent OA, 2018)
This study investigates determinants of financial behavior (FB) of university students at a university in South Africa. It examines whether financial behavior, confidence, time preferences, risk preferences and financial ...
Corporate governance in South African higher education institutions
(University of the Free State, 2017-01)
English: Several Universities in South Africa, namely the Tshwane University of Technology (TUT), the Walter Sisulu University (WSU), the Central University of Technology (CUT) and Vaal University of Technology (VUT), were ...
Poverty reduction policies in Lesotho: the case of self-help projects
(University of the Free State, 2011-11)
English: Lesotho has grappled with poverty reduction since independence 1966. Poverty reduction initiatives include a variety of policies and strategies including self-help projects. The self-help projects purport to reduce ...