Research Articles (Industrial Psychology)

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Browsing Research Articles (Industrial Psychology) by Subject "Emotional intelligence"

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    The influence of emotional intelligence and resilience on work engagement amongst nurses in public hospitals
    (AOSIS, 2022) Chikobvu, Pardon; Harunavamwe, Martha
    Orientation: It has become vital for hospitals to create supportive and conducive working environments. With the reported adverse working conditions in public hospitals, it would be prudent to consider the stimulating factors of work engagement. This research suggests that personal resources such as resilience and emotional intelligence may cushion individuals from being disengaged by enabling them to manage job demands. Research purpose: The study aimed to determine the extent to which a combination of positive aspects and resources of emotional intelligence and resilience may influence work engagement. Motivation for the study: The study was inspired by Demerouti and Bakker who in 2011 signalled that employees become susceptible to health impairments when job and personal resources are likely to be limited. Expanding employee personal resources may thus effectively influence work engagement. Research approach, design and method: The study employed a cross-sectional quantitative survey by means of self-administered questionnaires. The sample consisted of 252 nurses from the Mangaung Metropolitan Municipality, South Africa. Data were analysed using the SmartPLS programme. Main findings: Emotional intelligence influences work engagement through resilience. The strong direct pathway between emotional intelligence and work engagement was noteworthy. Practical/managerial implication: Managers may focus their attention on developing aspects of emotional intelligence and enhance resilience as a way of improving work engagement. Contribution/value-add: The findings add literature to the body of knowledge focusing on expanding personal resource as a way to enhance work engagement amongst nurses in public hospitals.
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    The role of emotional intelligence and work engagement on nurses’ resilience in public hospitals
    (AOSIS, 2022) Chikobvu, Pardon; Harunavamwe, Martha
    Orientation: The ability to cope effectively with adversity has become vital for healthcare employees because of high job demands. Nurses are faced with workplace adversities that drain resilience resources; as such it is important to investigate factors that may conserve and build resilience resources. Positive states in the form of emotional intelligence and engagement have the potential to activate and conserve resources for coping and adaption amongst nurses. Research purpose: The study was designed to investigate empirically the predictive value of emotional intelligence and work engagement on nurses’ resilience. Motivation for the study: The study was motivated by the fact that negative experiences or adversities kindle loss of resources for coping and adaptive functioning. Promoting positive states has the potential to motivate the building of resources that improve coping and adaptation. Research approach, design and method: The study utilised a cross-sectional quantitative survey using self-administered questionnaires. The sample comprised 252 nurses from the Mangaung Metropole, South Africa. The SmartPLS programme was used to analyse the data. Main findings: Emotional intelligence and work engagement had a statistically significant effect on resilience. Of great significance was the strong direct link between emotional intelligence and resilience. Practical or managerial implication: The healthcare sector needs to invest training in emotional intelligence and work engagement programmes for nurses as a way to improve their resilience; a coping strategy for the highly demanding and stressful work environments. Contribution: These findings contribute valuable new knowledge that can be applied in promoting and enhancing resilience of nurses in public hospitals.