The banking industry in South Africa is credited to be one of the top banking sectors in the world, compliance with stiff regulations has meant that banks have had to constantly increase their competitiveness in order to ...

Recent years have witnessed an increase in the emphasis on accountability and transparency in both private and public sectors, largely because of a need to optimize efficiencies and productivity. Accompanying this trend ...

Employee engagement has the potential to influence employee performance and management, yet it is not well understood by a number or organisations. The current challenge facing most organisations, however, is that ...

Staff retention at World Vision International Lesotho is affected by broad factors of the organisation; which are compensation and benefits, work/development environment, organisational environment, and work-life balance. ...

The Central bank of Lesotho is faced with a problem of unclear IT-business alignment in its payment systems business area. The study is intended to help find the causes of this lack of alignment and to also recommend ...

The main objective of the study was to analyse the Lesotho public servants’ awareness of living expenses after retirement. The secondary objectives were to determine if Lesotho public servants engaged in financial planning, ...

The objective of the study was to explore the influence of restructuring at the Eskom Free State Operating Unit Distribution Division. This study explored the impact of restructuring within the Free State Operating Unit ...

Financial markets today are infused with a vast array of investment opportunities and products adding benefits in terms of liquidity, flexibility, affordability, diversification and professional management. However, ...

The objective of this study is to investigate how CRM could be managed and implemented in view of improving WASCO and LEC service delivery. The research is conducted against a backdrop of service delivery and quality ...

At present, universities find themselves in an environment of increasing competition for scarce resources in the public sector at large. Being in a competitive environment, universities might lean towards a centralised ...